Northeastern Caboose Shipping Delays

Hello all. This is just a short message about shipping of our Northeastern Caboose Premium Instruction Preorders. As you may have read in our article from last week, we had hoped to have kits shipping out this week. Unfortunately fate has a way of making dreamers into fools.

Due to unforeseen circumstances, we have delays in getting two key components, our instruction books from our printer, and lighting kits from our lighting supplier. This is not to say the delays are the fault of the suppliers. Sometimes things happen beyond any ones control, and both suppliers have been working to get us the items as soon as possible. I feel that ultimately the responsibility falls to BMR and me.  Both the instructions and the light kits were ordered after the close of preorders. For the lighting kits, this was our first time offering this type of item. With the investment involved and not knowing the market, I hesitated in finalizing our lighting order until preorders closed. The instruction books were delayed in editing, which again falls to me for not being more proactive. I had still hoped that both the books and lights would come in this week, and that with everything else ready, I would be able to start shipping as soon as I had them in hand. As I’m learning though, I need to plan for the unforeseen, and make sure key items are ordered all ahead of when needed in case delays come up. I’m told that our instruction books will be shipping today, and lighting kits ready Friday.

This will of course push back our shipping schedule. This troubles no one more than me, as I feel I have not lived up to my promise. Rest assured that BMR will be doing it’s best to ship kits ASAP once the books and lights come in. We will post updates when we know more.

Thank you for you understanding and patience. If you need to contact me regarding your order, please send and email to cale@brickmodelrailroader.com

Cale Leiphart
BMR

5 thoughts on “Northeastern Caboose Shipping Delays”

  1. Thanks for the update – no problem for me. I appreciate what you guys do and all the juggling involved.

    I think you are smart to do the pre-order period and get a feel for your market until you get further along.

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